BENEFITS OF INTERNET MARKETING
Internet marketing is important
because it aligns with the way consumers make purchasing decisions. Studies by
analysts such as Gartner indicate that increasing numbers of consumers use
social media and research on mobile Internet to carry out preliminary product
and price research before making final decisions. Internet marketing enables
you to build relations with customers and prospects through regular, low-cost
personalized communication, reflecting the move away from mass marketing.
Convenience
Internet marketing enables you to be
open for business around the clock without worrying about store opening hours
or overtime payments for staff. Offering your products on the Internet is also
convenient for customers. They can browse your online store at any time and
place orders when it is convenient for them.
Reach
By marketing on the Internet, you
can overcome barriers of distance. You can sell goods in any part of the
country without setting up local outlets, widening your target market. You can
also build an export business without opening a network of distributors in
different countries. However, if you want to sell internationally, you should
use localization services to ensure that your products are suitable for local
markets and comply with local business regulations. Localization services
include translation and product modification to reflect local market
differences.
Cost
Marketing products on the Internet
costs less than marketing them through a physical retail outlet. You do not
have the recurring costs of property rental and maintenance. You do not have to
purchase stock for display in a store. You can order stock in line with demand,
keeping your inventory costs low.
Personalization
Internet marketing enables you to
personalize offers to customers by building a profile of their purchasing
history and preferences. By tracking the web pages and product information that
prospects visit, you can make targeted offers that reflect their interests. The
information available from tracking website visits also provides data for
planning cross-selling campaigns so that you can increase the value of sales by
customer.
Relationships
The Internet provides an important
platform for building relationships with customers and increasing customer
retention levels. When a customer has purchased a product from your online
store, you can begin the relationship by sending a follow-up email to confirm
the transaction and thank the customer. Emailing customers regularly with
special, personalized offers helps to maintain the relationship. You can also
invite customers to submit product reviews on your website, helping to build a
sense of community.
Social
Internet marketing enables you to
take advantage of the growing importance of social media. An article on the
Harvard Business School Executive Education website highlighted the link
between social networking and online revenue growth. According to the article,
a group of consumers that responded most strongly to the influence of social
networks generated increased sales of around 5 percent. You can take advantage
of this type of influence by incorporating social networking tools in your
Internet marketing campaigns.
People are convinced to use online
business.
Therefore, all those are benefits of internet marketing as explained
above.
by MINZI CATHERINE L. BAPRM 42616
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