Intranet
Corporate communications, since
an intranet is an employees’ main window into corporate tools and information,
and occupies a very important part of their attention space, it offers a great
place for the management to communicate with employees. To exemplify, imagine a
large corporation with thousands of employees around the world. If everyone
logs into the intranet every morning, the management can: Publish important announcements, advertise
new initiatives and policies, communicate company history, culture and
positioning, recognize outstanding employees, gather feedback in the form of
surveys and suggestions.
Knowledge management, in its very
broadest sense, knowledge management means capturing, organizing and retrieving
corporate information. With all tools and information within the intranet, and
employees constantly adding new information in the form of comments,
discussions, blogs, documents; the intranet serves as a centralized place to
capture important corporate information. Tools like search ensure that
employees across the company network can find just the information they need to
perform their jobs.
Streamline processes, modern
intranets contain not only static information, but the actual tools that
employees use for work. This presents a great opportunity to use intranets as a
place where companies can document processes, and provide the actual tools to
automate processes. Many companies use intranets to automate anything from
simple processes like employee appraisals to sophisticated processes like
project management.
Spur Collaboration, modern
intranets have collaboration and social tools built into them. Not only can
employees access work related information, they can also share and work
together on it within the intranet. Networking tools allow employees to
discover the skills and competencies of fellow workers and bypass corporate
hierarchies to connect with them directly.
Productivity, an
intranet is the “home” for employees and the intranet desktop is probably the
first thing they see in the morning. An intranet which gives employees’ access
to all the tools and information they need to effectively perform that day’s
tasks, every day, can go a thousand miles in improving productivity. Some
examples of these tools and information are; Latest events and meetings,
outstanding tasks, new discussions,
important documents, relevant
news, email.
Apart from the above positive impacts there are
also negative impacts of intranet these
are as follows;
Can be
Time Consuming and Costly, despite the advantages of setting up an intranet,
it can be a costly procedure, as dedicated teams must be assigned tasks to set
up and configure the intranet for an organization. Additionally, an intranet is
only effective when staff members fully understand how it should be used. It is
equally important to ensure that staff knows all the available intranet
functionalities. This means resources must be used to train staff so they can
adapt and continue performing their job duties. Without effective training, an
intranet implementation can turn into a nightmare because it can impede staff's
ability to perform their jobs - ultimately causing losses to the company.
Without a
strong security infrastructure, you could put your company at
risk, because you are providing open access to sensitive data, it is important
to establish an effective security system via a gateway or firewall. Without
appropriate security measures, your private data may be accessed by an
unauthorized party - putting your company at risk.
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