VIRTUAL
COMMUNITY
Virtual
community
This is a community of people sharing common
interests, ideas, and feelings over the Internet or other collaborative
networks. A possible inventor of this term and one of its first proponents was
Howard Rheingold, who created one of the first major Internet communities,
called The Well In his book, virtual community
BENEFITS OF VIRTUAL COMMUNITIES
Branding
Companies that build virtual communities will have
the opportunity to be established as a leading online brand. Customer loyalty
to the business that hosts a virtual community is expected to rise. The anarchy
of the Internet may lead customers to join a virtual community, which can then
be seen as a virtual 'home' where people can join and trust other members’
friendship, their information and advice.
Competitive
advantages
Virtual communities will allow organizations that
have succeeded in developing the critical mass for their online community to
raise entry barriers for their competitors. New customers can be
attracted regardless of their geographical location or demographical status
even if they are not receiving the messages of the advertising campaigns of the
organization
Barriers to
communication are broken down
People who should be talking to one another because
their interests intersect often do not communicate because they are in
different parts of the world, on different floors, or in different departments.
Online discourse structures discussion according to interests and affinities.
Knowledge
sharing and learning
Virtual communities have the ability to focus
knowledge sharing and learning. If group members have enough in common and if
the topic directly relates to their work, a level of trust is created which
results in greater depth and value of individual exchanges. Virtual communities
provide an ongoing context for knowledge exchange that can be far more
effective than memoranda.
There is no
geographical barriers
Virtual communities connect people and build
relationships across boundaries of geography or discipline by creating an online
social space for people who are geographically dispersed.
Cost
barriers are broken down
Virtual communities bring together people in a
cost-effective manner. Instead of organizing expensive face-to-face
conferences, workshops and courses, an organization can achieve many of the
same goals by linking participants electronically to each other and to a wealth
of online resources
Virtual communities consist of people with a shared
purpose who communicate and share information by means of electronic networks.
Virtual communities are part of the information age and the information
economy. Because of the ease and speed with which information can be
disseminated through virtual communities, they present both opportunities and
threats to companies.
BY
KIMATI ELITRUDAH
BAPRM 42582
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