JOHN CAFRENE
Gaining feedback, Knowing how effective
the public relations plan is at achieving the objectives helps the organization
decide whether to continue with the plan, make adjustments to the plan or to
scrap the plan and begin formulating a new one. Before going international,
an international public relations practitioner after conducting a research it
will be easy for him and his organization know of how much the organization is
known internationally due to the feedback, and therefore come up with a better
plan depending on the feedbacks. After a public relations plan has been
formulated and then put into practice, additional research provides feedback on
the actual public relations plan. This research allows the organization to
determine if any of the objectives formulated for the public relations plan has
been achieved and to what degree.
Research helps public
relations practitioner identify its key publics and issues at the moment so the
organization can focus on areas where it will deliver the most impact and
value. Stakeholder
group with whom organizations communicate include the community customers,
suppliers, financial markets, distributors and vendors, potential employees and
opinion leaders. Through research, an international public relations
practitioner has to maintain intense relationship with every group all the
time.
Provide the groundwork
for building effective programs. Through conducting the environmental
scanning research, problem statement and situation analysis provide a room to
build valuable public relations programs including establishing better goals
and objectives. Objectives are more specific describing the results to be
achieved by a specific rate for if the well defined target public. Moreover,
are based on protected and actual program results. Goals indicate the more
general result of the total program.
Performance evaluation. Is a constructive
process to acknowledge the performance of a non-reliable career employee?
Research helps an international public relations practitioner to know the
evaluation of different employees in his organization over is their performance
in order to see if they are ready to go global as an organization. Performance
is everything in introducing an organization to the local publics and even
global publics. An employee’s evaluation shall be sufficiently specific to
inform and guide the employee in the performance of her or his duties.
Research makes public
relations activities strategic by ensuring that communication is specifically
targeted to publics who want, need, care about the information. Without
conducting research, public relation is based on experience or instinct,
neither of which plays large roles in strategic management. It is likely that
research help the international public relations practitioner know of what the
public needs and how to reach them instead of wasting money on the publics that
are not reached easily.This type of research prevents us from wasting money on
communications that are not reaching intended publics or not doing the job that
we had designed them to do.
Organizational strengths
and weakness. Research for public relations plan should involve a non-biased
assessment of the organization itself. This research says not only the general
mission of the organization but also how far the organization has gone toward
achieving its mission. The research also gives a list and assessment of all
resources available to the organization that it may use in the implementation
of a public relations plan. Leadership in the organization also receives
information about any liabilities or possible internal threats that could
threaten the public relations plan, allowing the leadership to devise a plan
for how to proactively manage these risks.
Public relations
messaging. The research conducted by the organization provides valuable
information about how the organization should create its public relations
messaging. The research provides feedback about what matters most to the
public, which the organization addresses or incorporates in public relations
messaging. Thorough research on groups the organization interacts with also
supplies a list of media forms the different groups engage in, letting the
organization know the most effective methods of delivering its message.
Research helps identity the existing knowledge, predisposition or
blur of key publics, their preferred information sources and how to reach them. Through research
lead to continually bring needs and wants of the public especially activists
publics into decision-making. These lead public relations practitioners or
departments to respond to key publics such as activists. Therefore, for an
international public relations practitioner through research he/she will be
able to know the needs of the public towards the services or products provided
by his/her organization.
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